Refund policy

Return Policy

We offer a 30-day return period, which means you can request a return within 30 days of receiving your item.

You can always return an item within this time frame.

To initiate a return, you can contact us at info@fortocycling.nl.

If your return is accepted, we’ll send you a return label along with instructions on how and where to send your package.

If you have any questions about returns, feel free to contact us at info@fortocycling.nl.

Damage and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and do our best to resolve it as quickly as possible.

Refunds

We’ll notify you once we’ve received and inspected your return, and let you know whether the refund was approved or not. If approved, the amount will be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process the refund and post it to your account.

If more than 15 business days have passed since we approved your return, please contact us at info@fortocycling.nl.