Frequently asked questions about Forto power meters
Does the Forto power meter fit my bike?
Some bicycle manufacturers have limited clearance between the frame and the crank, which can make using a Forto power meter difficult.
Test whether your bike is suitable:
Place a AAA battery between the frame and the crank, approximately 5 to 10 cm from the center of the bottom bracket.
If the battery fits, the Forto power meter will fit too.
Why do I need to calibrate my power meter?
Regular calibration ensures the most accurate measurement data. During this process the power meter determines the zero point.
More explanation about how power meters work can be found in the blog: What is a Power Meter?
How to calibrate the power meter:
- Place the crank vertically downwards.
- Connect via your bike computer or via Bluetooth on your phone.
- Press "calibrate".
- Wait a few seconds.
Forto recommends: Calibrate before every ride for best results. Position the crank vertically downwards.
Does the power meter work with my bike computer?
Forto power meters are compatible with bike computers that use
of ANT+ or Bluetooth. This means that they can be easily paired
are attached to most bike computers and sports watches.
How accurate is the Forto power meter?
The Forto power meter has been extensively tested and each unit is individually calibrated.
It features active temperature compensation, which means it automatically takes into account temperature changes during your ride.
How can I connect?
The Forto power meter supports both ANT+ and Bluetooth.
Steps:
- Make sure the battery has sufficient charge.
- Turn the crank slightly counterclockwise to "wake up" the power meter.
- The power meter is now visible to your bike computer or smartphone.
Problem with connection?
Remove and reinsert the battery and put your device into search mode to find new ANT+ or Bluetooth connections.
Can I change the battery?
Yes, the Forto power meter works on a CR2032 button cell battery. This battery has a lifespan of approximately 250 hours and is easily available in stores or online.
To replace the battery, turn the battery cover counterclockwise to open it. Then insert a new CR2032 battery with the positive side facing up. Then close the cover properly by turning it clockwise. Make sure the cover is closed properly to prevent water damage.
What is the delivery time of my order?
In the Netherlands, the delivery time is usually 2 working days. For orders to Belgium, the expected delivery time is 3 working days. Once your order has been shipped, you will receive a confirmation with tracking information.
What is the warranty on my Forto power meter?
The Forto power meter has a two-year warranty. This warranty covers all forms of defects or problems, regardless of the cause. If you have any questions or problems, you can always contact our support department — we will make sure that you are helped quickly and without any hassle.
How does returning work?
You have 30 days to return your power meter free of charge. Within this period you can return your purchase without giving a reason. Contact our customer service to start the return process.